Orders & Tracking
Track your BRUNT order, answer shipping and delivery questions, order edits, and more
Shipping & Tracking Your Gear
We know you’re ready to test your new gear on the job. Here’s everything you need to know about how we ship, how long it takes, and how to track your order. Processing: The Crew gets your order picked and packed in about 1 business day. The Friday Ru
Pre-Orders & Waitlists
Our most popular gear can sell out fast! If the boots or apparel you need aren't ready to ship today, we have two ways to make sure you’re the first in line when they land at the warehouse. When a restock is on its way but hasn't arrived yet, we open
Changing or Cancelling an Order
The Crew moves fast to get your gear to the job site. To keep our shipping times as short as possible, orders are sent to our warehouse for fulfillment almost immediately. Because of that speed, we cannot guarantee any changes once an order is placed
Split-Shipments
If you open your package and find some of your gear is missing, don't sweat it. To get your gear to the job site as fast as possible, we sometimes have to split your order into multiple shipments. Large Orders: If you stocked up on a lot of gear, it
Need a Receipt?
Whether you're filing for a company reimbursement or just keeping your records straight for tax season, we’ve made it easy to grab your itemized invoice. 1. Check Your Inbox The fastest way is to pull up your original Order Confirmation email. There’
Tax Exempt Orders
If you're buying gear for a tax-exempt organization, we’ll get your account squared away so you aren't paying extra at checkout. To get started, email the crew at [email protected] with a copy of your tax-exempt certificate and the following det
Delivery Issues
At BRUNT, we know you need your gear to get the job done. If your order hasn’t arrived or something went wrong during transit, we’re here to help you get back to work. 1. Check for CORSO Protection. If you added CORSO Package Protection at checkout,
How To Redeem A Gift Card
This is a straightforward one, but we can make it feel less like a "technical manual" and more like a quick tip for the crew. I’ll make sure to keep the clarity on the pre-order charging, as that’s usually where people get confused. Whether you score
Alaska & Hawaii Shipments
Getting gear to and from Alaska and Hawaii is a significant haul. While we try to keep costs as low as possible, shipping outside the lower 48 comes with much higher rates. To help cover these costs, all shipments to Alaska and Hawaii incur a flat $1